Ultra Ticketholders File Class Action Lawsuit Against Festival Over Refund Policy

Ultra Music Festival was one of the first festivals anywhere to succumb to the mass of cancellations due to the novel coronavirus COVID-19. In the days following the cancellation headlines, the festival caught the ire of ticketholders for its restrictive refund policy, in that there wasn’t one. Ticketholders were offered the options of transferring their tickets to either 2021 or 2022, as well as “exclusive access” to buy even more tickets, though at reduced prices.

Understandably, this made many fans mad, many of whom have lost jobs due to COVID-19 and could desperately use the money spent on tickets to a festival that wasn’t going to happen. Now, the festival is facing a class action lawsuit regarding the policy.

The suit, reports Rolling Stone, “alleges Ultra’s refund policy is unjust and inequitable and that its conversion from the refund ‘damaged Plaintiffs and the Class in the amount that they paid for 2020 festival tickets.’”

Somewhat respectfully, the suit “seeks damages and monetary relief for the plaintiffs and class, and/or refund ticket holders the cash they paid for their tickets in full.”

The suit was brought forth by two plaintiffs, Miami resident Samuel Hernandez, who bought six tickets for $3,000, and Richard Montoure of Grayland, Washington, who also inquired about a cash refund but claimed he never received a response from Ultra. According to the suit, Hernandez inquired about a refund and was directed to the email instructions before claiming the deferral benefit on two of his tickets on May 20th, but not on the other four.

“We understand that the COVID-19 pandemic has impacted every part of the global economy but we do not believe that gives the Ultra Music Festival the right to shift the burden of this extraordinary crisis onto its customers, who, in some cases, paid hundreds of dollars to attend this festival and now the COVID-19 pandemic has or will preclude them from ever using any credit,” Joe Sauder of Sauder Schelkopf LLC, which is representing the plaintiffs in the case, said in a statement to Rolling Stone. “We look forward to seeking to recover cash refunds for our clients and the class members.”


via Rolling Stone | Photo via


Aloe Blacc & Tiësto Discuss Avicii’s Controversial Ultra Miami 2013 Performance

Avicii collaborator and friend Aloe Blacc recently held an online tribute for the late legend and one of the most enlightening moments to come out of the broadcast was a candid chat with Tiësto.

As a huge supporter and inspiration of Avicii from the very beginning, Tiësto recalls the first time he discovered his music, their learning year together in Ibiza, Avicii’s rise to fame, and beyond.

Most notably, they also touch on Avicii’s controversial performance at Ultra Music Festival in 2013, which set the stage for Tiësto who played next. At the time, True was brand new — and much of the audience was hearing “Wake Me Up,” “Hey Brother,” and more for the first time with live interpretations from the album.

Aloe recalls from his perspective, “It was legendary, but it was an interesting moment. I don’t know that the audience was ready for what we did… It felt strange when I was on stage.”

Tiësto adds, “People don’t realize, if you have so many negative comments coming at you that it can actually hurt you as a person… I think Tim definitely got heartbroken by what he thought was brilliant — and it was brilliant.”

At the time, Avicii defended his creative choices wholeheartedly with a statement. Although it took some time for the world to catch up, True remains one of the greatest pieces of dance music we have to date.

Watch below.

24 Hours: A Tribute to Avicii: Tiësto

Watch 24 Hours: A Tribute to Avicii: Tiësto from aloeblacc on


H/T: We Rave You | Photo via Sean Eriksson


Martin Garrix Is Dropping Unreleased Music From His Roof in Amsterdam

Martin Garrix just uploaded his first live set since quarantines started around the world due to COVID-19. Garrix was scheduled to perform at Ultra Music Festival last month, one of the first major festivals to be cancelled as a result of the virus.

The stream today was pre-recorded, and he even got a visit from Dutch police to make sure he wasn’t actually throwing a party on his rooftop. Garrix is delivering a brand new live set with plenty of unreleased material from himself and fellow STMPD RCRDS artists — 10 unreleased tracks, to be precise.

As an apology for the stream being late, the first track is his unreleased “Higher Ground” with John Martin, for the first time in high quality.

Watch it below.